Shipping & Delivery

DispatchDispatch within 1 working day after payment.

Shipping Area : UK

Shipping Method: 

Spend Over £50

UK Standard Delivery  (1-3 Working Days)

Free

Special Next Day Delivery

(Order before 11 am on working days)

£4.99

Under £50

UK Standard Delivery  (1-3 Working Days)

£2.99

Special Next Day Delivery

(Order before 11 am on working days)

£4.99

Please note No delivery on Saturday, Sunday and UK holidays.   

Change address

 If you find the address is incorrectly filled out after placing the order, please contact us by Email or WeChat customer service within 12 hours after the order is placed, we will help you to modify the address as soon as possible. If the goods are sent to the wrong address because you did not contact us in time, we will not be responsible for the wrong shipping.

Tracking your order

 We will email the delivery information after the parcel is dispatched. The parcel needs to be received by the reception or by yourself. If the package is successfully signed, we will not be responsible for the loss of the package, which is caused by the customer’s personal reasons.

Customer Service

 If you have any questions, please do contact us by following methods without any hesitate.

  Email:   info@magielog.co.uk

  Wechat Customer Service (or scan the QR code below):

MagieLog01 

10 AM – 10 PM 

Monday to Saturday

发货政策

发货时间:下单后1个工作日内发货

配送范围:全英                      

配送方式及时间


满£50

标准快递 (签收)       1-3个工作日   

免邮




次日达快递(需工作日11am前下单)


£4.99


未满£50


标准快递(签收)       1-3个工作日   

£2.99




次日达快递(需工作日11am前下单)


£4.99

  注:周六、周末及英国假期不发货。

修改地址

如果您下单后发现地址填写错误,请于下单后12小时内与微信客服或Email联系我们,并且备注您的订单号与新地址,我们会尽快回复并帮您修改地址。如果因为没有及时联系我们造成货品发往错误地址,我们将不予负责。

订单追踪

顾客下单后,我们将会邮件告知发货信息以及物流单号,需接待处或本人签收。若包裹成功签收后,因为顾客签收地址填写错误未能及时联系我们修改,或个人原因造成的包裹遗失,本司将不承担相应责任。

联系我们

如果您遇到任何问题,可以通过以下方式联系我们,我们会在收到信息后尽快回复,处理您的问题。

客服邮箱:  info@magielog.co.uk

微信客服:MagieLog01

                  在线时间10AM-10PM   周一到周六(其余时间可留言)

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